Pin Feed vs BugHerd
BugHerd turns feedback into tasks on a kanban board. Pin Feed turns clients into reviewers with one link. Here's how to pick, or how to run both.
The short version
Both tools pin feedback on websites. They were built for different people. Here's the honest side by side.
| Feature | Pin Feed | BugHerd |
|---|---|---|
| Built for | Client review on live sites | Bug tracking with a kanban board |
| Install model | Nothing to install, no script, no extension | JS snippet on the site, or a browser extension |
| Guest access | Share link, name + email only | No account, but the snippet or extension comes first |
| Viewports with separate pins | Desktop 1440, tablet 768, mobile 375 | Reviewer's own browser size, logged on the task |
| Kanban task board | No, pin threads with resolve instead | Yes |
| Auto screenshot on every pin | Yes | Yes |
| Image and PDF proofing with versions | Yes | Yes, clients need the browser extension |
| Integrations | Slack (Jira, Linear, Trello coming soon) | Jira, Slack, Trello, Asana, and more |
| Pricing model | Flat: $49/mo, unlimited projects | Seat tiers from $50/mo for 5 members |
| Free plan | Free forever, 3 projects | Free trial only |
BugHerd plans, pricing, and install details checked at bugherd.com in June 2026. Tell us if something changed and we'll fix it.
Weighing more than two tools? We keep a full, honest list of BugHerd alternatives with the same no-spin treatment.
A bug tracker and a client review tool are not the same thing
The overlap is real (both pin comments on pages), but the workflows underneath point in different directions.
BugHerd: feedback in, tasks out
- Feedback becomes a task on a kanban board (Backlog, To Do, Doing, Done)
- Browser, OS, and screen size captured on every report
- Integrations push tasks into Jira, Trello, Asana, and more
- Runs via a JS snippet on the site or a browser extension
Pin Feed: clients in, pins out
- Feedback is a pin with a thread, on the real live page
- Three viewports, each keeping its own set of pins
- Guests join with a share link, just a name and email
- Live sites, images, and PDFs proofed in one place
That split matters most on the receiving end. A developer is happy to see a ticket with browser metadata. A client just wants to point at the thing and say what's wrong, which is the whole idea behind client review in Pin Feed.
Your client's entire setup is clicking a link
BugHerd needs its JavaScript snippet on the site, or a browser extension in the reviewer's browser, before feedback can happen. Fair enough for your own team. It's a harder ask for a client who barely opens attachments. Pin Feed loads the live page through a reverse proxy, so there's nothing to add to your site and nothing for your client to install. They open the share link, type a name and an email, and they're pinning.
- No script on the site, no extension in their browser
- Guests can pin, draw with all six tools, comment, and resolve
- Rotate the share link any time to cut off access instantly
Three viewports, each with its own pins
BugHerd logs the reporter's browser and screen size on every task, which is genuinely useful for reproducing bugs. Pin Feed goes further for design review: switch between desktop, tablet, and mobile (1440, 768, and 375) and each viewport keeps its own set of pins. “It looks broken on my phone” arrives already pinned on the mobile view, with a screenshot captured at pin time.
- Per-viewport pins with unresolved counts on each device
- Tablet and mobile render inside realistic device frames
- Reviewers on real phones land on the mobile view automatically
An honest sorting hat
No tool wins everything. Here's where each one earns its keep.
Pick BugHerd if
- Your team runs sprints on a kanban board and wants feedback to arrive as tasks
- The reviewers are mostly developers and QA, not clients
- You need Jira, Trello, or Asana wired in today
- You can put a JS snippet on every site you review
Pick Pin Feed if
- Your reviewers are clients, and asking them to install anything is a dead end
- You review responsive work and want phone feedback kept apart from desktop
- You proof images and PDFs alongside live sites, with versions
- You want one flat price instead of counting seats
And they coexist just fine: BugHerd for the bug backlog, Pin Feed for the client rounds. If revisions are how you make your money, see how agencies run client reviews with Pin Feed.
0 client accounts needed3 viewports6 drawing tools1 link
Questions, answered
Give your clients a link, not homework.
Start free, send one share link, and watch the revision round come back as pins instead of paragraphs.
Start free